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Just Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Just Casino services. Please read them carefully before creating an account, making a deposit or playing any game. By using the website, you confirm that you understand and agree to these terms, as well as any additional rules displayed for particular products, promotions or payment methods.
Just Casino operates under a licence issued by the Curaçao Gaming Authority (CGA) with reference number OGL/2024/164/0246, and uses SSL encryption, firewalls and access control to protect player data and transactions.
1. General terms
These Terms & Conditions apply to your use of the Just Casino website, account services, games, promotions and related features. They should be read together with the Privacy Policy, Responsible Gambling information, bonus terms, game rules and any other notices published on the website. If there is a difference between these general terms and specific terms shown for a game or promotion, the specific terms will generally apply to that game or promotion.
Just Casino may update these terms from time to time to reflect changes to services, technology, legal requirements or business practices. The latest version will be made available on the website. You should review the terms regularly. Continued use of the website after an update means that you accept the revised terms. If you do not agree with a change, you should stop using the relevant services and close your account where appropriate.
The website is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you and for using the services only where gambling is lawful. Just Casino does not invite or permit participation where access to the services would breach applicable law.
2. Eligibility and player accounts
You must meet the applicable minimum age requirement and any other eligibility requirements before opening or using an account. You must provide accurate, current and complete information during registration and keep that information up to date. An account must be registered in your own name and used only by you. You must not create an account on behalf of another person, allow another person to use your account or operate more than one account unless expressly permitted.
- Choose secure login details and keep them confidential.
- Tell Just Casino promptly if you believe your account has been accessed without permission.
- Do not sell, transfer, lend or otherwise give control of your account to another person.
- Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
- Do not use automated tools, bots, scripts or software intended to interfere with games or website operation.
You are responsible for activity carried out through your account unless you have notified Just Casino of unauthorised access and the issue is being investigated. Just Casino may carry out identity, age, payment, security and source-of-funds checks. You may be asked to provide documents or information before an account can be fully activated, before certain transactions are processed or at any later stage of the account relationship.
If information cannot be verified, appears misleading or indicates that an account may be connected with prohibited activity, Just Casino may restrict, suspend or close the account. Any review will be handled in accordance with applicable requirements and the information available at the time.
3. Deposits, play and withdrawals
Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment method belonging to another person without prior approval. Payment providers may apply their own terms, processing requirements or charges, and transactions may be subject to security checks. Just Casino does not guarantee that every payment method will be available to every player at all times.
You should only deposit money that you can afford to lose. Once funds have been credited to your account, they may be used to participate in available games in accordance with the relevant game rules. Gambling outcomes are determined by the operation of the relevant game and are not guaranteed. You should not treat gambling as a way to make income, recover losses or resolve financial difficulties.
Withdrawal requests may be subject to account verification, payment checks, applicable wagering requirements and any other clearly stated conditions. Funds may be returned through an approved method and may be subject to limits or processing arrangements shown on the website. You are responsible for providing correct payment information and for any fees or taxes that may apply to you under local law.
Just Casino may delay, refuse or review a transaction where there is a security concern, suspected fraud, a breach of these terms, a payment dispute or a legal or regulatory requirement. If a transaction is reversed or charged back, you remain responsible for the resulting amount and any reasonable costs arising from the reversal.
4. Promotions, game rules and fair use
Promotions, bonuses, free play offers and other incentives are subject to their own terms. Those terms will explain eligibility, qualifying activity, expiry, maximum or minimum requirements and any restrictions that apply. You should read the full promotional terms before opting in or using an offer. Unless stated otherwise, promotions cannot be exchanged for cash and may be limited to one offer per person, household, device, payment method or other relevant connection.
Just Casino may withdraw, change or end a promotion where permitted, including where an offer has been published in error or has been misused. If an account is found to have breached promotional terms or these general terms, any related bonus, winnings or benefits may be removed or withheld to the extent permitted by law.
Each game may have its own rules, information and instructions. You should understand how a game works before playing. In the event of a technical problem, interrupted connection, incorrect display or other system error, Just Casino may pause or cancel affected activity and correct the account balance where appropriate. A game result recorded by the relevant system will generally be treated as final, subject to investigation and applicable rights.
- Do not exploit a software error, pricing error or technical fault.
- Do not interfere with the website, games, payment systems or security controls.
- Do not use prohibited strategies, dishonest conduct or third-party assistance to gain an unfair advantage.
- Co-operate with reasonable enquiries into suspected misuse or irregular activity.
5. Responsible gambling, suspension and disputes
Gambling should be enjoyable and undertaken responsibly. Just Casino provides responsible gambling information and may make tools available to help you manage your play, such as deposit controls, activity limits, time reminders, breaks or self-exclusion. You should use the available tools if gambling is becoming difficult to control. If you are concerned about your gambling, stop playing and seek support from an appropriate professional or gambling support service in your area.
You may ask to restrict or close your account. A restriction or closure may not cancel transactions or obligations that arose before it took effect. You must not attempt to open a new account or access the services during a self-exclusion or other restriction. Just Casino may also suspend or close an account for security, compliance, inactivity, payment issues, suspected misuse, breach of these terms or any other lawful reason.
If you have a question or complaint, contact Just Casino through the support channel made available on the website. Provide enough information for the issue to be reviewed, including relevant account and transaction details where appropriate. Do not send passwords or sensitive information through an unsecured channel. Just Casino will assess complaints fairly and may request further information before providing a response.
To the extent permitted by law, Just Casino is not responsible for losses caused by events outside its reasonable control, including internet outages, device problems, payment-provider disruption, telecommunications failure, malicious activity or other technical incidents. Nothing in these terms excludes or limits any consumer guarantee, right or remedy that cannot lawfully be excluded or limited in Australia.
If any part of these Terms & Conditions is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, while the remaining terms continue to apply. These terms are governed by the laws that apply to the relevant service and player, subject to any mandatory rights and protections available under Australian law. By continuing to use Just Casino, you confirm that you have read and accepted these Terms & Conditions.